Ross

Ross makes his debut in the Master Plan Short: Mario Goes To Wendy's. He's one of the workers at Wendy's, his boss is Hank Hill. He gets injured in the middle of the episode as he gets hit with a pipe.

Personality
Ross doesn't talk enough in his debut to describe his personality. Though he does seem to be depressed at his jobs, as well as being hostile towards Mario and Hiro, shooting at them in the car chase scene.

Mario Goes To Wendy's
In Ross' debut, it's confirmed that he works for Hank Hill at Wendys. It's unknown if he is on good terms with Hank Hill or not. Though, he does hate his job as he doesn't have a good attitude towards new costumers. He's presumably a villain due to his hostile nature.￼